The mount that some people have had trouble with was fixed with a slight design modification quite a while ago. While most dealers' stock has been replaced, there are some that are still trickling through. If the mount broke for you, call customer support at 800-906-6447 x1 and they will send you the new one. It doesn't matter where you purchased it. The design change is illustrated here http://garyfonginc.com/images/PUF-MOUNT_v2.jpg.
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